FAQ

Frequently Asked Questions

Got questions? We've got answers. Find everything you need to know about Grace AI.

No credit card required

No obligation

Just results

Ready When You Are

Start capturing every lead
today.

No credit card

No obligation

Just results

Frequently Asked Questions

What is Grace AI?

Who is Grace AI for?

What problem does Grace AI solve?

Is Grace AI just a chatbot?

What makes Grace AI different from hiring a receptionist?

Is Grace AI trying to replace my whole office team?

What types of businesses is Grace AI best suited for?

Why would a tradie want Grace AI?

Is Grace AI only for big companies?

Does Grace AI help me win more leads?

What channels can Grace AI handle?

Can Grace AI answer calls when I can't?

Can Grace AI handle calls after hours?

Can Grace AI qualify leads?

What kinds of questions can Grace AI answer?

Can Grace AI give prices to customers?

Can Grace AI answer FAQs over the phone, email, and text?

Can Grace AI handle repeat questions from customers?

Will Grace AI sound robotic?

Can I choose Grace AI's voice?

Can Grace AI book jobs?

Can Grace AI reschedule jobs?

Can Grace AI manage recurring jobs?

Does Grace AI work with calendars?

Can Grace AI help assign jobs to staff?

Can I still control the schedule myself?

Will I be able to see who booked a job?

Can Grace AI send daily or weekly job updates?

Can Grace AI help prevent missed bookings?

Does Grace AI replace my current job management software?

Does Grace AI work with ServiceM8?

Will jobs sync with ServiceM8?

If I create a recurring job in ServiceM8, will it appear in Grace AI?

Can Grace AI work with my existing systems?

Do I need to change my whole workflow to use Grace AI?

Can Grace AI use my business FAQs and service info?

Can I update what Grace AI knows?

Can my team manage Grace AI's training?

Can Grace AI learn how our business operates?

Is there a knowledge base inside the platform?

What happens after a call?

Can I read summaries instead of listening to every call?

Does Grace AI keep all conversations in one place?

Can I see unread conversations easily?

Can Grace AI warn me about unhappy customers?

Can Grace AI filter telemarketers or spam calls?

Will Grace AI tell me who called and what they wanted?

Can I dismiss warnings or alerts once I've handled them?

Will I have to constantly monitor Grace AI?

Can I use Grace AI from my phone?

Is Grace AI hard to set up?

Will I need technical skills to use Grace AI?

Can I customise how Grace AI handles different situations?

Can I choose how Grace AI responds to different call types?

Can I train Grace AI on my services and pricing?

Can I review what Grace AI says and does?

Will my staff be able to use it too?

Can different staff members be assigned jobs?

Will Grace AI still be useful if I already answer some calls myself?

Is Grace AI mainly about saving time or making money?

What is the customer experience like with Grace AI?

Will customers know they're speaking with AI?

Can Grace AI handle simple enquiries without involving my team?

What if Grace AI doesn't know the answer?

Can Grace AI help during busy periods?

Is Grace AI only for new leads, or can it help existing customers too?

Can Grace AI reduce missed opportunities from unanswered calls?

Can Grace AI make my business look more professional?

Does Grace AI help with team visibility?

Why buy Grace AI instead of hiring later?

Will Grace AI work for businesses with multiple staff?

Can Grace AI still help if my business is small?

Does Grace AI only answer enquiries, or does it help organise them too?

Can Grace AI help stop communication from slipping through the cracks?

Is Grace AI something I would use every day?

What if my business handles a lot of custom jobs?

Can Grace AI still help if we quote manually?

What if I'm worried about losing control?

Is Grace AI only useful for calls?

Start capturing every lead
today.