Train Grace Your Way
Customise every part of how Grace represents your business.
Brand Voice
Set how Grace speaks — casual, formal, slang, short or chatty.
Products & Services
Tell Grace exactly what you offer, what you don't, and your pricing rules.
Service Area
Postcodes and suburbs you cover — Grace turns down jobs outside them.
FAQ Library
Train Grace on your most common customer questions and your exact answers.
Real-World Scenarios
Teach Grace how to handle tricky calls — after-hours emergencies, deposit disputes, callbacks, no-shows.
Your Policies & Procedures
Upload your warranty terms, payment policies, safety procedures — anything you want Grace to follow on the phone.